Shipping Policy

Thank you for choosing AlcheVerse! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy:

Order Processing:

All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

We offer competitive shipping rates based on the weight and destination of your order.
Shipping costs will be calculated at checkout before you complete your purchase.

Shipping Methods:

We currently offer standard and expedited shipping options.

• Standard shipping typically takes 4 business days.
• Expedited shipping typically takes 8 business days.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order by visiting our Order Tracking Page and entering your tracking number.

International Shipping:

We offer international shipping to select countries.
International shipping rates and delivery times vary. Please check the shipping options at checkout.

Customs and Duties:

International orders may be subject to customs duties and taxes imposed by the destination country.
The recipient is responsible for any additional charges incurred.

Delivery Issues:

In the rare event of a delivery issue, please contact us.
We will work diligently to resolve any problems and ensure your satisfaction.

Address Accuracy:

It is the customer's responsibility to provide accurate shipping information.
Please double-check your shipping address before completing your purchase.

Delayed Shipments:

In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.

Returns and Refunds:

Please refer to our Return Policy for information on returns and refunds.